Shipping Policy

Please note: Due to current events, we are experiencing a huge increase in online purchases. There may therefore be delays in updating the order status. However, all courier services are operating normally.

Processing Time
This is the time after your order has been placed. The order will be processed within 1-2 working days. 

Where can I find my tracking code?
After finalising your order, you will receive an automatic email within 2-3 working days with the tracking code and a link to track the courier. This allows you to easily track the progress of your order.

If you have not received the tracking number or it is not working properly, don't worry. Just get in touch with us and we will take care of the problem immediately.

Delivery time
The products are delivered by our supplier. The average delivery time is 7-12 working days.

Unforeseen Delays
Occasionally, delivery times may exceed the standard estimates given above. These delays are often due to international customs procedures (especially if the parcel comes from foreign warehouses) that are beyond our control. If your parcel is delayed longer than expected, please contact us and we will work with you to resolve any issues.

Last updated: Nov 11, 2023